Tuesday, August 26, 2014

A Note On Microsoft Dynamics CRM

The customer relationship management tools coming from Microsoft are called Microsoft Dynamics CRM. In fact, it is actually a database-based application, where it gives you the option to enter any information about your current as well as potential customers. With the use of Dynamics CRM, you can get to know any customer or staff details such as who works at the company, their roles, staffs that have communicated with them, the things they have purchased or bought, or if they had any issues with the customer services. Moreover, you can also get the details such as looking up phone numbers, a customer’s recent support calls, your sales pipeline, etc. It is also possible to get all these in one application, if you use Microsoft Dynamics for your business. Besides this, it will also give you additional advantages.

In order to help the business manage the interactions with the current as well as future customers, it has many in-built tools. You will be able to find several CRM systems in the market out of which, the one that can be fully integrated in to Microsoft Outlook is Microsoft Dynamics CRM. Well, given below are some of the advantages offered by Microsoft Dynamics CRM in various operations of a company like sales, marketing, and customer service.

Sales
  • It helps to add various account and its related contacts
  • As you go through your sales process, it adds leads and tracks them
  • Associate opportunities with contacts, accounts or leads
  • Helps to maintain a list of products and thereby helps to manage pricing by creating price lists and discount codes.
  • Helps to easily create orders, quotes and invoices associated with sales
  • With the direct integration in to Microsoft Outlook and Word, it helps to create automated correspondence.
Marketing
  • It helps to create marketing list of accounts, contacts and leads
  • managing and creating marketing campaignshelps to know the effectiveness of your company’s marketing campaigns
  • uses a centralized location to maintain marketing collateral as sales literature
Customer service
  • Helps to easily manage contracts regarding customer support
  • Based on service requests, it helps to maintain a knowledge base of data for internal staff
  • With the direct integration with Outlook, it helps to manage a company-wide service calendar
From all these points, it is clear that Microsoft Dynamics CRM is the best one that you could use to increase your sales as well as your customer support services. To know more about this, contact the Microsoft support site. Microsoft support site will help you with all your doubts associated with the Microsoft Dynamics CRM applications.

Tuesday, August 19, 2014

Impending Windows 8.1 Upgrade Fix

Microsoft is reportedly thinking of getting a fix underway for widely reported issues with Windows 8 and Windows RT updates. Reportedly what they are working on, will ensure that all current Windows 8 and Windows RT users can effortlessly shift up to Windows 8.1 and Windows RT 8.1 platforms.

Many users have reported issues while trying an upgrade to Windows 8.1. A fix to deal with this has reportedly hit the market already, as part of a testing phase. This is just as well, because many of these users have not forgotten being stymied by how to upgrade to Windows 8. So, it would not hurt Microsoft to look like they are doing something useful. With this particular fix, you have to check the Update tab on your device to know if you are eligible for the early release.

MaximumPC speculate that this will work out best for Windows RT users, as they would be able to download and install the update from the support site manually. In addition, Microsoft supposedly has many more updates to bring out along the line. This will include a Windows 8.1 update in or before September, called Windows 8.1 Update 2. The data size comes to around 3 GB, as opposed to the original update which came up to only about 700 MB. Therefore, there are more changes expected to be brought in this time around.

Then there is Windows 9, slated for release early next year. It will bring many changes to what Win 8.1 currently has and more usually doesn’t have in place – the most prominent being the Start button. Moreover, there is more to expect with the update, such as different home screen views. On a desktop, for example, this would look a lot like the Windows 7 home screen, but on tablets and smartphones, you would get the tiled interface, which Windows 8 made the cardinal mistake of dumping on desktop users as well. That is what made it so hard to work with, besides the fact that there was no discernible way to access a (Start) menu intuitive to former Windows users. Figuring out how to how to upgrade to Windows 8 was not half as bad.

However, looking at all that has happened since Windows 8 was first announced, Microsoft simply could not have missed any of it, which makes you wonder if it was just a protracted way of marketing Windows 9. That kind of foresight warrants admiration, but we will dole it out once Threshold is out.

Tuesday, August 12, 2014

Forums And Technical Support Firms To Help Fix Outlook Problems

If you have an internet email account, it is advisable to add it to any of the email client programs like Outlook. There are numerous advantages of configuring email clients. Some of the advantages include the ability to view emails even if you are offline, access to multiple email accounts by launching the email client etc.

So, which email client should you choose to configure? There are many email clients and therefore, choosing the right one can be a tedious task. Now, majority of users around the world use the Outlook email client. The numerous features integrated in this program make it one of the best email programs in the market. Even though it has many features, users encounter many troubles with this program.

When you encounter troubles with Outlook, there are certain steps that you can take. Most of the Outlook problems are mild and can be easily fixed using a few troubleshooting steps. However, you need to have a basic knowledge regarding the settings of the program. For instance, if you receive a password error while trying to send an email with the program, you can easily fix this by going to the Outlook settings and entering the correct password for the email account in the corresponding field.

Some other issues could be a bit complicated for you to fix alone. Therefore, in such circumstances, you may adopt any of the methods below.

Visit Outlook forums

There are many tech forums in connection with Outlook. These forums discuss various Outlook problems and find the solutions for it. Many users might have already encountered the same issue and might have already asked about fixes in such forums. Therefore, all you would need to do is search through the forum to find the right solution.

Technical support firms

Some issues might be of such larger scale that even following the steps mentioned in the forum may not solve them. In such cases, avail the service of a technical support firm. Technical support firms have professionally skilled technicians who are experts in fixing most of the computer related issues. If you are experiencing troubles with Outlook or other programs in the computer, it is advisable to choose the yearly support plans offered by the firm. Otherwise, choose the support per incidents plans to fix the issue.

You can encounter various Outlook problems occasionally and therefore, understanding the basics about the settings and fixes can help you save a handsome amount.

Monday, August 4, 2014

Procedure To Generate An E-Mail Shortcut In Windows Vista

It may happen sometimes that you have to email an important status report to the same people each day. It becomes quite inconvenient and needlessly time consuming to create a new e-mail from scratch every time. This is where an amazing feature of Windows Vista becomes handy.

In Windows Vista OS, it is possible to create an e-mail shortcut, which when double-clicked, immediately starts your mail client and generates a new message ready at your disposal. All you need to do is fill in the details and send to the concerned contact. This Windows Vista help article will guide you through the entire process.

Instructions to create the e-mail shortcut

  • Right click on any blank area on your desktop, and select New from the context menu. Click on Shortcut to open Create Shortcut wizard on your computer.
  • Thereafter, in the blank box labeled Type the Location of the Item, enter mailto. Then add the email recipient’s address. For instance, you can type mailto:contactname@domain.com.
  • Then, type in the subject of the e-mail by typing ‘?subject=’ and then add a one-word subject. Remember, it is best to use just one word for the subject as things become easy when it comes to getting around a bug.
  • After that, click on the Next button and type a name for the shortcut. It is best that you choose a relevant name. For instance, if it is a sales report, you can use Sales Report Message.
  • Finally, click on the Finish button to complete the process. The shortcut icon will appear on your computer desktop immediately. 
Accessing the shortcut
When you click on the shortcut icon, your default e-mail editor kicks in. Your default email program may be Outlook and the email editor Word 2007. It creates a new e-mail message in your default e-mail client addressing to the person whose information you have entered while creating the shortcut link.

Apart from individual e-mail addresses, you can also create mailto: shortcut that allows you to sends a message to all contacts in the Outlook distribution list. The only difference here is that instead of entering a single e-mail address, you will have to type the name of the group you have created in Outlook.

So that winds up how to ease up daily messaging tasks on your Vista computer. For any further help with the above procedure, feel free to contact Windows Vista help personnel.