Tuesday, December 31, 2013

Fixing Volume Issues In Mozilla Firefox

Mozilla Firefox is the web browser released by Mozilla Corporation for Windows, Mac, Linux, and Android operating systems. Like other browsers, Firefox also occasionally show troubles while playing the audio content. However, there is no need to get worried, as there are simple and easy Mozilla troubleshooting steps available to fix the issue.

Why the issue arises?


Generally, an audio content is played in the browser by using a series of plugins. Hence, you will not be able to hear any sound from the file you are playing if you do not have plugins installed in the browser. Similarly, conflicting plugins is another reason for the failure of playing audio files in Firefox. Therefore, it is necessary to update the plug-ins of your Mozilla browser regularly for uninterrupted playing of audio files.

The best way to solve the issues related to volume in Firefox is by troubleshooting the Flash, Java and other plugins. This can be done by disabling them, and again enabling them, and then checking whether the issue has been fixed. The rest of this post would help you get accustomed to the various troubleshooting techniques associated with volume in Firefox.

Updating plugins


If the audio in your Firefox browser is not working, it may be because of some missing plugins or due to outdated plugins. Therefore, it is best to either update the plug-ins or install a new one in your browser. Follow the instructions given in the Firefox plug-in status page for updating the outdated plug-ins.

Conflicting plug-ins

Sometimes, if you have one or more of the same plug-ins installed in your browser, then there is a chance that your browser won’t play audio files properly. In this case, it is better to check for the conflicts by disabling the plug-ins. This can be accomplished by visiting the menu Tools and choosing the option Add-ons. Next, from the Add-ons Manager panel, click the tab named Plug-ins. Following, click the button Disable and test the issue once again.

Enable JavaScript


JavaScript is essential for facilitating some interactive functions in some of the web pages. Usually, it comes enabled in Firefox. But, if you are experiencing any audio issues, then check by clicking the Menu of Firefox and click the option Preferences. Then select Content panel, followed by clicking Enable JavaScript. Close Firefox and start once more.

These Mozilla troubleshooting steps would help you fix the audio issues associated with your Firefox browser. For any further assistance, you can get in touch with our technical support team.

Sunday, December 29, 2013

Microsoft Technical Support Scam In Iowa

The issues for Microsoft do not seem to end in the near future. In recent news, hackers posed as Microsoft tech support representatives and tried to gain access to computers and the personal data in Iowa, United States. Iowa Attorney General Tom Miller warned citizens to be alert and avoid providing any information to online tech support staff or telesales personnel.

Speaking to the media, Attorney General stressed upon the seriousness of the matter saying, “We are hearing from several Iowans every day reporting calls from people who claim they are Microsoft tech support employees, and also claim they are either trying to fix some sort of software problem, security problem, or are trying to sell a software license.”

Iowa citizens reported the fraudulent incident to the Consumer Protection Division highlighting that the online tech support staff suggested them to download a software program that supposedly would resolve common issues in the system. However, the said software was found malicious and helped hackers penetrate into their system.

Tom Miller warned Iowans saying, “This is a criminal’s key to unlocking your computer. This scam enables criminals to retrieve personal information such as passwords, financial information and a treasure trove of personal data.” He further added that the hackers could also use the program to damage the system entirely, or make it defenseless against virus attacks.

The complaints filed by some Iowans further point out that the fake customer support staff requested users to provide their credit card information as well. Attorney General Miller told the media that the telesales callers directed Iowans to malicious websites to enter their credit card details and other personal information.

Microsoft responded to the complaints and said in an advisory that neither the company’s support team, nor any of its partners make “unsolicited phone calls” to charge a user for system security, patches, or software fixes.

The tech giant also clarified on the official website that its technical support staff does not make any unwelcome telesales calls, and warns users to be vigilant towards the matter. The official Microsoft tech support center advises to change the admin passwords for the user account, email account, and financial accounts infrequently, if a user feels vulnerable to be attacked by hackers.

Microsoft officials also advise users to keep their system and software updated to ensure maximum security. Apart from that, using potent antivirus software with Microsoft Security Essentials and Windows Firewall would also be quite helpful to prevent malware entries into the system.

Tuesday, December 10, 2013

Mozilla’s New Test Version For Windows 8

With Windows 8 at the doorsteps, many software manufactures have come up with new products or improved versions of their existing products to suit the Windows 8 environment. One such product is Firefox from Mozilla that is now available in the touch avatar for Windows 8. The new test version of Firefox has been released by the company.

What’s new?

A number of new features and functions are packed into the new Firefox Aurora version 26, which will ultimately become the beta and final version of the web browser. In a blog post, Mozilla said, "It has a tile-based Firefox Start experience and supports Firefox Sync, Windows 8 touch and swipe gestures, Snapped and Fill views, and Windows Share integration, all delivered with a streamlined, modern, and beautiful interface.”

The Overall Experience

The Aurora packs a punch with the availability of 3D graphics with WebGl interface, hardware accelerated video and also a brand new asm.js technology, which does the function of speeding up some of the JavaScript software. Earlier, the H.264 video codec was not supported by Mozilla but now playing of H.264 video is possible.

Improvements In The Coming Days


Mozilla also mentioned, “Over the coming weeks, we'll be almost exclusively focused on improving performance and responsiveness. This is still a preview and while most of the features are very nearly complete, we know there are bugs.”

Voices Raised By Google And Mozilla


Microsoft earlier planned to make Internet Explorer the supreme web browser, by restricting features on other browsers like the Chrome and Firefox for the Windows 8 environment; but it is a completely different ball game now. For the Windows RT OS, the restrictions are still in place. Mozilla and Google counteracted to the restrictions saying that when it comes to performance and security, their browsers have no match against the Internet Explorer.

With the Windows 8 at the doorstep, Microsoft has been boasting about tons of Windows 8 features that are going to give the users a mind blowing Windows 8 experience. Microsoft hopes that the Windows 8 turns out to be a huge hit and hopes that users will hop on to the Windows 8 owing to the unique Windows 8 features at hand, which promise a one of kind OS experience. Microsoft hopes that the successor to the Windows 7 OS turns to be a huge success and not like the Windows Vista debacle.

Wednesday, December 4, 2013

Resetting The Wireless Network Password In Windows Vista

Windows Vista is an operating system released under the Windows operating system series. You will need to provide security codes or passwords for your home and office networks so as to prevent unauthorized access of the network by malicious users. This is very important for saving your bandwidth and data usage. One can easily configure a wireless network in a computer running in Windows Vista operating system. The Windows Vista help forum provides simple instructions to Vista system users for changing or resetting the password of a wireless network connected to your system.

Instructions
  • Go to the left corner of the taskbar and then click on the orb shaped button to open the Start menu.
  • When the Start menu opens, look for the Network option in the right side pane and click on it to view the networks connected to the system. 
  • Now look for the option named Network Center and then click on it. 
  • Now you can see a new window open showing all the wireless and other networks that your system is connected to. Click on the wireless network that you would like to edit. 
  • Now a dialog box will appear with the name Wireless Network Connection, look for a tab named Security in the dialog box and then click on it. 
  • A new page will appear asking you whether you would like to change the security credentials of the network, confirm your notion. Now type in the new password for the network in the text box found beside the label Network Security Key. 
  • Sometimes the system will ask you to retype the new password, retype the password in the adjoining text box carefully so that the characters are same. 
  • If you retype the password wrongly then you would have to enter the password again from the start, so be careful while typing the password. 
  • Now click on the OK button for saving the new password and close the Network Center window.
If you follow the simple steps described above, then you can easily create a new password for a wireless network connected to the Windows Vista computer. If you find any difficulty while executing the instructions, then feel free to contact the Windows Vista help and support team for getting further assistance.

Wednesday, November 27, 2013

How To Disable The Hybrid Shutdown Feature In Windows 8

Many Windows 8 users find themselves in issues related to rebooting of Windows 8. Sometimes the users find that their system restarts itself when the login screen appears and most of the users are pretty fed up with this issue.  Most of the issues occur due to the Hybrid Shutdown feature in the Windows 8 operating system. Below we discuss the steps to be followed for getting free from the issue occurring when you reboot Windows 8 computer by disabling the Hybrid Shutdown feature.

Instructions

  • If you are currently viewing the Start Screen of your computer, then type in power in the search bar. Windows will now search for all power related programs and will display them in the results page. If you are not in the Start Screen, then go to the top right corner of the screen for accessing the new Charms bar and then click on the Search option. Now type in power to view all results related to power options.  
  • Now look for the Settings option found in the right side pane and then click on the option named Change what power buttons do found among the search results. 
  • The Power Options window will come into view now. You can also launch this window alternately by typing in powercfg.cpl in the Run dialog box and then clicking on the link Change what power buttons do found at the left hand side of the window opened.
  • Under the Shutdown settings option, you will be able to see an option named Turn on fast startup, which is usually found at the bottom of the window.
  • Now you will be able to see a check box beside the option, uncheck the check box to disable the fast startup option and then click on the button named Save Changes found at the extreme lower portion of the window for saving the changed settings. 
  • If you are not able to see the above said option or not able to change the settings, then click on the option named Change settings that are currently unavailable found at the top of the window. 
  • Reboot Windows 8 computer that you are using for making the changes to come into effect.

You have now successfully fixed all the problems related to the shutdown and reboot of the Windows 8 computer. If you are still having any issues with your computer, feel free to contact the Windows 8 support team for further support.

Tuesday, November 19, 2013

Uninstalling Yahoo! Toolbar From Your System

Yahoo toolbar is a browser add-on developed by the search engine Yahoo.com for optimizing the search results from your browser. The toolbar shows fast search results from the Yahoo search engine when search queries are given in the search bar. Follow the simple instructions given below for removing the Yahoo toolbar from the web browsers installed in your system.

Steps To Remove From IE

  • Open the Internet Explorer browser by double clicking on its shortcut icon found in the desktop and then look for the Yahoo toolbar in the application window. 
  • When you look in the toolbar, you will be able to find a Pencil menu in the toolbar, click on it. 
  • Now a drop down menu will appear in the window, click on the Uninstall option found there to remove Yahoo toolbar from your system. 
  • The toolbar un-installation procedure will now ask you to provide a feedback on why you have decided to uninstall the toolbar, write the reason in the box provided and then click on the Next button to start the un-installation procedure. 
  • Now close you browser window by clicking on the close button found at the top right corner of the application and then re-launch the application for completing the removal process.

Steps To Remove From Firefox

  • Open the Firefox browser by clicking on its quick launch icon found in the quick launch bar and the click on the Tools menu. 
  • Click on the Add-ons option found in the Tools drop down menu to view all the add-on programs installed in your system.
  • Now look for the Yahoo toolbar in the list of the add-ons and then click on it to select it. 
  • Now click on the Uninstall button to remove Yahoo toolbar from your Firefox web browser. 
  • The installation wizard will now start the un-installation process and will remove the toolbar from your system completely. 
  • When the process is completed, close the add-ons window and then restart the Firefox web browser.

If you follow the simple instructions given above, you will be able to uninstall the Yahoo toolbar from your system successfully. If you are not able to remove the toolbar from your system, then feel free to contact the Windows support team for further support.

Setting Up A Yahoo Account In Microsoft Outlook

Outlook is an email manager program developed by Microsoft for helping the users in managing their emails, contacts and calendar entries easily and efficiently. The program allows you to manage email accounts provided by any service providers like Yahoo. Follow the simple Outlook email setup instructions given below for setting up a Yahoo email in the Microsoft Outlook program.

Instructions
  • Open the Outlook application by double clicking on its shortcut icon found in the desktop. 
  • Click on the Tools menu found in the Menu bar. 
  • Scroll down through the drop down menu to find the option named E-mail Accounts and then click on it. 
  • Now you can see an option named Add a new e-mail account, click on it and then on the Next button for going to the next page. 
  • Now select the option POP3 from the drop down menu and the click on the Next button. 
  • Under the User information section, type in your name and Yahoo email address with domain name and then set the Incoming mail server address as pop.mail.yahoo.com.
  • Also, set the outgoing mail server as smtp.mail.yahoo.com. 
  • Under the Logon Information section, type in your Yahoo email and password for logging into your account and do not forget to put a check mark in the check box found next to the option Remember password.
  • Now test the Outlook email setup by clicking on the Test Account Settings button. 
  • Now click on the option named More Settings and then on the General tab.
  • In the mail account field found in the page, enter Yahoo! Mail, and then click on the Outgoing Server tab. 
  • Now put a check mark on the box found next to the option My outgoing (SMTP) requires authentication and also on the box found next to the option Use same settings as my incoming mail server.
  • Now click on the OK button for saving the settings and then on the Finish button for completing the configuration process. 
If you follow the simple instructions given above, you will be able to setup a Yahoo mail account in the Outlook program. If you experience any troubles while following the instructions given above, then contact the Outlook email support team.