Microsoft Outlook is a useful email program, developed to function as a personal information manager. Apart from its basic feature of sending/receiving emails, Outlook has many other useful features that make it easily customizable and flexible. All the outlook related information is stored in a special file known as Personal Storage File (PST). This file normally works error-free. It has a 2GB limit, beyond which it starts acting weird and gets corrupted. This is not only reason this file gets corrupted. Viruses, abrupt restart or shut down, some human errors etc can corrupt the PST file. This is quite irritating as your work gets affected because of Outlook not working the way it should. You need to take appropriate steps to resolve this problem.
Just consider a situation in which you have Microsoft Outlook installed in your computer, but when you try to open an email attachment you receive an error messing saying that your Antivirus software has stopped the attachment from opening. In this scenario, you need to make sure whether your antivirus has expired or is fully up to date. Now, try opening the email attachment again. Another thing you should note here is that the attachment may contain some virus or malware which your system’s antivirus software has been unable to Quarantine or remove. If this happens, you need to be careful before opening it. If we consider the aforementioned scenario, let us see some of the reasons why such an error message pops up.
Just consider a situation in which you have Microsoft Outlook installed in your computer, but when you try to open an email attachment you receive an error messing saying that your Antivirus software has stopped the attachment from opening. In this scenario, you need to make sure whether your antivirus has expired or is fully up to date. Now, try opening the email attachment again. Another thing you should note here is that the attachment may contain some virus or malware which your system’s antivirus software has been unable to Quarantine or remove. If this happens, you need to be careful before opening it. If we consider the aforementioned scenario, let us see some of the reasons why such an error message pops up.
- Sometimes, it may happen that your antivirus program is not compatible with Microsoft Office.
- Another reason may be that your antivirus software is not able to get rid of the virus from the attachment.
- The Personal Storage File (PST) file may be corrupted.
- The first two causes can be resolved by downloading the latest or updated version of the antivirus software. You can get it from the internet. This should resolve the problem.
- Now, regarding the PST corruption, you need to run an Inbox Repair Tool (scanpst.exe) for repairing the corrupted components.
No comments:
Post a Comment